So these last few days I have been trying to figure out why emails sent to my @saddleback.edu account were being forwarded instead of redelivered to my @ilopez.com address.
I got some clarity today. It appears that on the initial May 2010 conversion to the Microsoft Hosted Live@edu service; the admin/contactor that created the default account AND the forwarding rules used the ‘forwarding’ rule instead of the ‘redeliver’ rule.
When forwarding a message, it literally takes the action of you going into Outlook and forwarding it somewhere else. Not the way that I consider forwarding.
When redelivering a message, it just takes the email message intact, and delivers it to the ‘forwarded’ email account. This is the way I consider forwarding, and how the old Netscape system ‘forwarded’.
The problem stemms from when I am trying to consolidate my CSUF & Saddleback accounts (Whereby they assume that will be the only delivery method using their domains for email addresses), to my Google Hosted account @ilopez.com. Messages were arriving sporadically, and with a “FW: …” in the subject line, and my email address TO: with my FROM: being @saddleback.edu. Thus stripping the original sender, and the body would be mangled. Not good. Especially when collaborating with students on Blackboard. Nice one saddleback.
New instructions were posted on http://www.socccd.edu/StudentEmail/faq.html#11
- After you sign in to your account through either MySite or directly from Outlook.com, click Options, then click Organize E-Mail, and then click Inbox Rules.
- On the Inbox Rules tab, click New.
- Under When the message arrives, select Apply to all messages.
- Under Do the following, select Redirect the message to.
- Select the address you want your mail sent to by double-clicking on it in the address book view. If the address you want to redirect to doesn’t appear, you can enter the e-mail address in the To field.
- Click OK to save your selections and return to the new rule window.
- Click Save to save your rule and return to the Inbox Rules tab.
However you must use IE 8 to access the ‘Options’ pane of Live@Edu.
To be nice at step 4, click on ‘More Options’ and add an additional action to delete the email. Might as well save them space by deleting a message you plan on forwarding anyway.
I hope this helps others who have been dealing with the problem recently.
